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Gold Standard Service Training Inc,
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Bringing your culture to your people and your customers.
In Calgary, AB Canada
The Evolution of Automotive Service Series
Now available on Amazon!
Profile
Join date: Jun 1, 2022
Posts (32)
Mar 25, 2025 ∙ 6 min
Mastering Tough Phone Calls: A BDC Employee's Essential Guide to Success
Managing challenging phone calls is an essential skill for those working in a Business Development Center (BDC). The BDC staff often...
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Feb 4, 2024 ∙ 6 min
Internal Conflict Resolution: Facing a Natural Disaster!
Internal conflict can feel like a natural disaster. Is also one of the biggest challenges you will face as a manager. Read on to see why!
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Feb 26, 2023 ∙ 3 min
Why you lose your best people!
Managers... Calling all managers! This is not just for the automotive sector. Why do you, as a manager lose your best people? Is it, the...
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