
Gold Standard Service Training Inc,
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Bringing your culture to your people and your customers.
In Calgary, AB Canada
The Evolution of Automotive Service Series
Now available on Amazon!

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One-On-One
Coaching
Unlock your full potential as an Advisor ro a Service or Parts Manager with personalized coaching from an industry expert who knows what it takes to lead, sell, and deliver the Gold Standard in customer service. Let’s sharpen your skills and drive your performance to the next level.

Let's Pop the Hood of your Service Department
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Creating a positive work culture is essential to the success of any dealership. By connecting with your employees, you can foster a sense of community and improve overall morale. Let us help you create a plan to improve your dealership's culture and create a more productive and happy workplace.
Culture

Processes
Streamlining your service department can greatly improve your staff's efficiency and customer satisfaction. By implementing effective communication channels, optimizing processes, and utilizing technology, you can provide faster and more effective service to your customers. Let's work together to create a plan that fits your specific needs and goals.

One-on-one training
Our one-on-one service advisor and service manager training program is designed to provide personalized coaching and guidance to help your team excel in their roles. Our experienced trainer will work closely with your staff to identify areas for improvement and provide practical solutions to enhance their skills and knowledge. With our training program, you can expect to see improved customer satisfaction, increased productivity, and a more motivated and engaged team.

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- Connecting to customers and staff
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- Positive mindset
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- Relationship selling
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- Conflict resolution
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- Organization
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- Verbiage Skills
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- Communication Skills
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- The art of persuasion
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- Increase earning potential
Book a Group Session

Take your service training to the next level
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Connecting to your team
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Positive mindset
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Interdepartmental conflict resolution
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Team organization
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Understanding the dispatch system
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Verbiage skills
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Communication skills
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The art of persuasion
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How to earn more together with zero pressure on the customer



